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Frequently Asked Questions

Tarnishing

Q What do I do if my necklace is tarnishing?

Hand Stamped Jewelry

Q How should I expect my hand stamped piece to look?

Payments

Q Why was my credit card charged before I received the order?

Pewter Jewelry

Q How do I care for my Pewter Jewelry?

Special Orders

Q Can I adjust an item or do a special order?

Ship Time

Q When will my order ship?

Exchanges

Q Can I exchange my chain for a different size?

Adding Text To The Back

Q Can I add text to the back of my jewelry?